At Roy Media we are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Conduct.

We collect information about you for 2 reasons: firstly, to process any orders you may place with us and secondly, to provide you with the best possible service.

We will not email you in the future unless you have given us your consent or unless it is to notify you of support or billing related incidents that may affect your service.

We will not pass your email address to other trusted traders unless you agree.

The type of information we will collect about you can include:

- your name
- address
- phone number
- email address
- credit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Sometimes this can affect your online shopping capabilities, if you are unsure please contact us.

Financial and personal information will always be encrypted before being transmitted from you to us via an SSL (Secure Sockets Layer) session.

If you have any questions or comments regarding privacy please contact us.

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